In the 21st century, management is more about getting to know your people than being a taskmaster. With the insights inside this section you’ll know how to build relationships, develop your people, and make them feel cared about.

Is your management style stuck in the 20th century? Read Chapter 4 to find out!

Here are a few more secrets you’ll find in The Greatest Motivational Tool:

• The three most important questions to ask in order to repair any shaky relationship (If there’s trouble brewing in your marriage…or with a family member…or with a key employee… sincerely asking these three questions can change everything!) [Chapter 6]
• The truth about the traditional process of the once-a-year review (why it’s not only outdated, but it’s ineffective in producing greater performance results)
• One word frequently used in business and team sports that you must never bring into any personal interaction with a player or staff member (unless you want them to feel like they don’t matter and you’re just crossing a “to-do” off your list)
• The 3 P’s of running 1-on-1 meetings so your staff or players feel more connected to you, have greater clarity, and are inspired when they leave the room [Chapter 4]
• The simple acronym to remember that will instantly transform all of your working relationships [Chapter 4]
• The one thing your people MUST walk away with after every meeting (Fail to do this one easy thing and you’ll be inviting mediocrity into your company or team’s culture.) [Chapter 4]
• 3 quick-start steps to draw the best out of your people [Chapter 3]
• The #1 mistake leaders make when it comes to managing their people (Not only is this a mistake you may be currently making, but it’s a sure fire way to get your direct reports talking about how “lost” you are behind your back...) [Chapter 5]
• Why you should never try to “fix” anything with your family, your employees, or your players if you want changes to stick and be reflected in their behavior (Do this instead.) [Chapter 6]
• The simple “trick” (used by both Zen masters and elite athletes) to being fully engaged at work and fully engaged at home so you control the pace of life rather than let it control you – even if you’re stressed out, tired, or have more work than you can possibly handle!
• The simplest and most effective way to connect with and lead people in a complex and changing world (My coaching clients are using this right now to create a “people first” culture that breeds trust, teamwork and excellence!)
• The top two complaints from 21st century players and employees… why you can’t ever over-communicate your expectations… the optimum frequency for one-on-one meetings (both for employees and players)… the simple 3 x 5 note card that can eliminate all your employee or athlete problems… two things every single one of your team members wants… your #1 job as a leader (and why it’s not what you think) [Chapter 9]… the #1 killer of executives and coaches and how to train your team to help you avoid it…why real relationships are as vital as oxygen today [Chapter 3]… and more!